Terms of Use

Playlogue Creations Pte. Ltd. (UEN 202102542K) (“Playlogue”, “we” or “us” as the context may require) operates https://www.playlogue.sg/ (the “Website”).

Your access and use of the Website and the services provided therein (including the purchase of any Products) is subject to these terms and conditions. By accessing and using any part of the Website and the services provided therein (including the purchase of any Products), you shall be deemed to have read, understood and accepted, and shall thereby be legally bound by, the terms and conditions set out below (these “Terms”). If you do not agree to any of these Terms, you must stop using the Website.

1. PRODUCTS AND SERVICES

1.1        Products.  Playlogue operates an e-commerce store offering third party products (“Products”) for sale. You acknowledge that (i) all Products sold are brand new and sealed, unless stated otherwise; (ii) the images of the Products on the Website are for illustrative purposes only and the colours which are shown for the Products on the Website will depend on many factors (including your display settings); and (iii) all Products are subject to availability. Further, Playlogue reserves the right to:

(a)      limit the sales of Products on the Website to any person, geographic region or jurisdiction and may exercise this right on a case-by-case basis;

(b)      modify or discontinue the sale of any Products on the Website at any time at our sole discretion and without prior notice; and

(c)       change the price and/or description of any Product at any time at our sole discretion and without prior notice.

Playlogue shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of any Products.

1.2       Customised Services.  Playlogue also offers consulting and customised services relating to game design and development (“Customised Services”) upon request. If you are interested in any Customised Services and would like to know more, please contact us at hello@playlogue.sg and we will be in touch with you. The Customised Services shall be subject to such terms and conditions, as applicable, set out in the definitive agreements relating to the provision and receipt of such Customised Services.

2. PRODUCT ORDERS

2.1        Minimum Age.  You must be over eighteen (18) years of age to place an order for the purchase of Products on the Website. If you are under eighteen (18) years of age, you may place an order with Playlogue only with the involvement of a parent or guardian.

2.2        Placing an Order.  You may place an order with us by completing and submitting the order form on the Website. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Website, and Playlogue shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.

2.3        Acceptance of Order.  Playlogue reserves the right to accept or decline any and all orders received from or through the Website in our sole and absolute discretion. Our acceptance of your order is subject to receipt of full payment of the price of all the Products constituted in your order and any applicable delivery charges, and acceptance will take place when a confirmation email is sent to the email address which you have provided in your order form, at which point a contract will come into existence between you and us. Each fully-paid Order accepted by us shall constitute a separate and individual contract governed by these Terms (an "Order"). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order.

2.4 Unsuccessful Order. Playlogue will inform you via email if we are unable to process your order. This may be due to various reasons including (but not limited to) unavailability of stock, unexpected resource limits, or an identified error in the price or description of the relevant Product.

3. PRODUCT PRICING, CHARGES AND PAYMENT

3.1        Price and Charges.  The price payable by you for a Product shall be the price of such Product listed for sale as stated on the Website at the time your order is transmitted to us through the Website, and any applicable taxes. Delivery charges may apply and these will be displayed in the order process. All prices and charges listed on the Website are in Singapore dollars and are subject to taxes, unless otherwise stated.

3.2        Payment.  You will be required to provide your credit card, debit card or other payment card (“Payment Card”) details and other information at the time of payment. By providing any Payment Card details to us, you represent that such payment information is correct, and belongs to you or you have the authority to use such Payment Card. The Website payment system is powered by Stripe and by providing your Payment Card details  at checkout, you acknowledge and agree that you are subject to Stripe’s terms of use and privacy policy.

3.3 Billing Disputes.You are required to notify us of any billing problems or discrepancies within thirty (30) days after they first appear on your Payment Card statement by sending a written notice to hello@playlogue.sg. If you do not so notify us within the time allowed, you waive any right to dispute such problems or discrepancies.

4. PRODUCT DELIVERY

4.1        Delivery.  We will deliver the Products constituted in your Order to you at the place of delivery requested by you in your order form.

4.2        Delay.  Any delivery dates stated during the order process (whether on the Website or by email) are estimates only. We will attempt to notify you if we expect to be unable to meet our estimated delivery date. The time for delivery shall not be of the essence, and to the extent permitted by law, neither we nor our agents shall be liable for any losses, liabilities, costs, damages, charges or expenses arising out of any delay in delivery howsoever caused.

4.3 Overseas Delivery.If you order Products from the Website for delivery outside Singapore, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

4.4        Risk.  All risk in the Products constituted in your Order shall pass to you upon delivery and from such time that risk passes to you, we will not be liable for any loss or destruction of any such Products.

5. PRODUCT RETURN, REFUND AND ORDER CANCELLATION POLICY

5.1        Please refer to our Return, Refund and Cancellation Policy, which is available at www.playlogue.sg/shipping-and-returns, the terms of which are incorporated herein.  

6. INTELLECTUAL PROPERTY RIGHTS; PROHIBITED USE

6.1        The Website and all materials, including but not limited to photographs, illustrations, videos, data, text, images, logos, maps, plans, literary, artistic, musical works and all representations, information and all works in any media or format whether relating to activities, programmes, products and/or services offered by any part of Playlogue, and/or our affiliates (the “Content”) are proprietary to and are protected by copyright, trademark and other forms of intellectual property rights (“Intellectual Property Rights”) owned, licenced to or controlled by Playlogue and/or our affiliates.

6.2        All Intellectual Property Rights in the Products offered on the Website belong to their respective owners and your rights and license to use the Products are strictly limited to those expressly granted to you by such owners under their applicable terms and conditions.

6.3 You are strictly prohibited from, and expressly agree that you will not: (i) use, upload, download, record, alter, copy, reproduce, re-publish, transmit, communicate, distribute, disseminate, decompile, disassemble, modify, adapt, create derivative works of, or exploit in any way, the Website and/or any Content or any part thereof; (ii) circumvent or disable any content protection system, digital rights management technology, user and/or country limitations or any other technology used with the Website and/or any Content; (iii) remove identification, warnings, disclaimers, disclosures, copyright or other proprietary notices in or on the Website and/or any Content; (iv) access or use the Website and/or any Content in an unauthorised, unlawful, illegal, fraudulent or harmful manner or in connection with any unauthorised, unlawful, illegal, fraudulent or harmful purpose or activity; (v) access or use the Website and/or any Content in any way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Content or in any way that causes, or may cause, damage to the Website and/or any Content or impairment of the availability or accessibility of the Website and/or any Content; (vi) access or use the Website in a manner that suggests an association with our Content, products, services or brands, unless you have an executed agreement with us that allows for such activity; (vii) introduce a virus or other harmful component, or otherwise tamper with, impair or damage the Website or connected network; (viii) access, monitor, or copy any element of the Website and/or any Content using a robot, spider, scraper or other automated means or manual process without our express written permission; or (ix) sell, resell, or make commercial use of the Website and/or any Content, unless you have an executed agreement with us that expressly allows for such activity.

7. PERSONAL DATA  

7.1        You hereby acknowledge and agree that personal data relating to you (including without limitation any personal data which you provide to us when purchasing a Product and any Payment Card details) may be collected, processed, used and disclosed by Playlogue and our affiliates in accordance with our privacy policy (“Privacy Policy”), and you hereby represent that you have read, understood and agreed to our Privacy Policy, which may be amended from time to time.

8. DISCLAIMERS

8.1        While we use all reasonable efforts to include accurate and up-to-date information on the Website, Playlogue does not warrant and hereby disclaims to the fullest extent permitted by law, any warranty as to the accuracy, reliability, timeliness, of the Content including in particular the use of any representations and images. Playlogue assumes no liability or responsibility for any errors, omissions or completeness of the information provided in the content of the Website. Information provided is subject to change at any time without prior notice.

8.2        The Website is provided on an “as is” and “as available” basis and Playlogue expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to (a) warranties that the functions provided on the Website will be uninterrupted or error-free, or free from computer viruses or other harmful components, or unauthorised software, or that any defects will be corrected; (b) warranties of merchantability, fitness for a particular purpose and non-infringement, with respect to the Products, Content, Website and any third party websites with which they are linked; (c) improper remedy of defective Products, alteration of the Products, unsuitable or improper use, wilful damage, negligence, or other misuse of the Products, as well as fair wear and tear, by you or any third party; or (d) third party claims, whether directly or indirectly caused by, or relating to, the Website, the Content and/or the Products purchased on or through the Website.

8.3        Any material which you download or otherwise obtain through the use of the Website (such actions being strictly prohibited), is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data or other liability that may result from the download of any such material. Neither Playlogue nor any of our affiliates shall be liable or responsible for any computer virus, malware, communication line failure, interception of online communication, software or hardware problems (including without limitation to loss of data or compatibility problems), theft, destruction to your computer system or any other losses or damage resulting directly or indirectly from access to or use of the Website, or any uploading, downloading of any Content or information (all of which are not authorised) from the Website.

8.4 The Website may contain links to other websites and pages which are not controlled, maintained or endorsed by Playlogue. By clicking on or activating such links, you acknowledge that the Playlogue is not responsible for the consequences of your activities on the third-party websites and is not liable in any way whatsoever to you. Playlogue does not represent or exercise control over such third party and such third party is neither an agent nor servant of Playlogue. Any data or any information which you give to any other entity after leaving the Website is entirely at your own risk. Playlogue and our affiliates shall not be liable for any damages or loss arising from your access, use or other actions including by reason only of hyperlinking to such other websites. All hyperlinks to such other websites are provided as a convenience to you, and Playlogue and our affiliates are not associated or affiliated, unless expressly stated to be so, in any manner with any trade or service marks, logos, insignia, other intellectual property rights or devices, which appear on such other websites.

9. LIMITATION OF LIABILITY

9.1        To the fullest extent permitted by law, Playlogue is not responsible for and shall not be liable for any losses or damages of any kind arising out of or in connection (whether directly or indirectly) with your use of the Website, Content and/or any Products. Accordingly, you hereby release Playlogue and all of our affiliates (and our agents, representatives, parent company, related companies and associated companies, subsidiaries, and legal and other professional advisors) from all claims, losses, damages and/or liability in respect of any losses or damages of any kind arising out of or in connection with your use of the Website and the services provided therein and/or any Products.

9.2 To the maximum extent permitted by law, Playlogue shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website and the services provided therein and/or any Products. In no event shall Playlogue's aggregate liability for all claims related to the Website and the services provided therein and/or any Products exceed the total sum paid by you for the relevant Order and/or Product(s) purchased by you.

10. INDEMNITY

10.1        You agree to indemnify and hold Playlogue and each of our affiliates including, all directors, officers, employees and our agents, representatives, parent company, related companies and associated companies, harmless from any claim, loss, damages, demand or costs (including solicitors’ fees on a full indemnity basis) which Playlogue and/or any of our affiliates may suffer or incur due to or arising out of in connection with:

(a)      your breach of any of the provisions of these Terms;

(b)      your infringement or violation of any rights of any other person or entity; and

(c)       your violation of any law and/or regulation;

(d)      otherwise in connection with these Terms and your use and access of the Website.

11. MODIFICATION OF TERMS

11.1        These Terms (as may be modified from time to time) shall remain in full force and effect for so long as they are posted on the Website or until terminated by Playlogue. Playlogue reserves the right to modify, add, vary or amend all or part of these Terms from time to time without prior notice to you, and such revised Terms shall be posted on the Website. Your continued use of the Website after such changes are posted on the Website shall be deemed an agreement by you to these Terms as modified. You also acknowledge and agree that it is your responsibility to monitor the Website for the posting of modifications and to review such modifications on a regular basis. If you do not agree to be bound by any future modifications of these Terms, your sole and exclusive remedy is to discontinue your use of the Website.

12. BREACH OF THESE TERMS

12.1        Playlogue shall determine in our sole discretion whether there has been a breach of these Terms through your use and/or access of the Website. Without prejudice to Playlogue’s other rights under these terms, if you breach any of these Terms in any way, Playlogue may take such action as we deem appropriate to deal with such breach, including issuing a warning to you, suspending or prohibiting your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, commencing legal proceedings against you and/or disclosing to law enforcement authorities such information as we deem necessary.

13. GENERAL PROVISIONS

13.1        Feedback.  Any questions, comments, suggestions, feedback and/or information which is sent to us via the Website or via email will be deemed to have been provided voluntarily on a non-confidential and non-proprietary basis. Playlogue reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere on the internet or on any written form, such information, including but not limited to, disclosing such information to our affiliates in connection with the development and marketing of the Products and Customised Services.

13.2        Access to Website.  Playlogue reserves all rights to deny or restrict access to the Website to any person, or to block access from any internet source or address to the Website at any time in our sole discretion, and without providing any notice or reason.

13.3        No Waiver.  No failure, delay, relaxation or indulgence on the part of Playlogue in exercising any power or right conferred upon us in these Terms shall operate as a waiver of such power or right, nor shall any single exercise of any such power or right preclude any other or future exercise thereof, or the exercise of any other power or right under these Terms.

13.4        Severability.  If any provision of these Terms is held or interpreted by any governmental authority or a court of competent jurisdiction, to be illegal or invalid under present or future laws or regulations effective and applicable during the term of these Terms, such provisions shall be fully separable and these Terms shall be construed as if such illegal or invalid provision had never comprised a part of these Terms and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal or invalid provision or by its severance from these Terms.

13.5        Third Party Rights.  Except for all affiliates of Playlogue, no other person shall have any rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce or enjoy any benefit under these Terms.

13.6        Entire Agreement.  These Terms constitute the entire agreement between you and Playlogue with respect to your use of the Website and supersedes all prior or contemporaneous agreements, negotiations, representations, warranties, understandings, correspondence and all other communications (whether written or oral, express or implied) or arrangements entered into between Playlogue and/or our affiliates in respect of the matters dealt with in these Terms. No promise, inducement, representation or agreement other than as expressly set forth in these Terms has been made by Playlogue and/or our affiliates.

13.7        Governing Law and Dispute Resolution. These Terms shall be governed by and interpreted in accordance with the laws of Singapore and any dispute shall be subject to the exclusive jurisdiction of the court of Singapore.

14.          CONTACT US

14.1 If you have any queries or feedback regarding the Website, Products or Customised Services, you can contact us by writing to us at hello@playlogue.sg.